Mukhya Mantri Seva Sankalp Helpline @ 1100 is a one stop shop for all public grievances in the State. It covers:
1. Grievance registration.
2. Demands & Suggestions
3. Information dissemination
It includes all sources of grievances like those received at call center through toll free number 1100, through paper trails, emails, CM Sankalp mobile app or the MM Seva Sankalp Portal. MMSS Helpline is operated through a Call Centre based at Shimla functional on all days from 7:00 am to 10:00 pm. The Call Centre handles incoming and/or outgoing telephone calls; from /to the citizens and concerned officials responsible to deliver solutions for various services identified by the Government of Himachal Pradesh.
Mukhya Mantri Seva Sankalp Helpline was inaugurated by Hon’ble Chief Minister of Himachal Pradesh, Sh. Jairam Thakur on 16th September 2019.
MMSS Helpline@ 1100 Mobile app ‘CM Sankalp’ is available on Android and IOS platforms.