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G2C (Government to Citizen)
Projects |
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Integrated Community Services Centres -
i-CoSC |
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Year of implementation:
Being implemented since 2005
User Department/ Organisation:
It will be implemented in all sub-tehsils/
tehsils/ sub division/ and district headquarters
in Himachal Pradesh. (with Kangra, Mandi &
Shimla in first phase)
First e-Governance Centre was
setup in Dharmashala of Kangra district on 2nd
July 2002. The Project has seen its fastest
replication due to services it is offering to
the citizens and inherent sustainability. The
model of implementation is ‘self financing’.
Services offered are Issuance and Renewal of
Various Types of Driving Licenses, Issuance &
Renewal of Vehicle Registration, Acceptance of
Passport Application, Property Registration, ROR
Issuance, Touch Screen Kiosk and Issuance of
Various Certificates. The Government of
Himachal Pradesh plans to integrate more and
more citizen centric services to be delivered
through these centres. Some applications like
HIMRIS, Himbhoomi and ePraman etc. has been
implemented in most of the tehsils of the state.
All these services will be provided using a
single window mechanism through Integrated
Community service Centres (i-CoSC). It
aims at setting up one-stop shop information
resource and service centre for the people in
the State using simple but state-of-the-art
methods of organizing, sharing, and
communicating information. This project is
unique because the citizen centric services of
various levels (viz. District, Sub-Division, and
Tehsil) will be available across all tiers of
administration. i-CoSC will ensure greater
transparency, efficiency, objectivity,
accountability and speed that can help overcome
unbridled discretion and corruption by providing
improved services in a time bound manner. In the
first phase, all tehsils and sub-tehsils of
Shimla, Kangra and Mandi districts are being
covered. NISG-UNDP has provided financial
assistance for i-CoSC pilot project in Shimla.
This concept of i-CoSC shall be a much enlarged
and improved version of "LOKMITRA" project,
which was started on a pilot basis in Hamirpur
District. Lokmitra is basically District-wide
INTRANET with Servers at the District
headquarters, connecting 25 Citizen Information
Booths located in the rural areas throughout the
District.
Integrated Community Service Center - i-CoSC
(
PowerPoint Presentation 4,374 KB)
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Telemedicine Project |
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Year of implementation:
Being implemented
User Department/ Organisation:
IGMC, Remote CHCs in Shimla,
Telemedicine is to improve the
health services of the State by providing access
of experts to common man even at PHC level.
Under a pilot project, necessary background work
has already been done with MIT, Govt. of India &
CDAC, Noida to link IGMC Shimla, PGI Chandigarh
and AIIMS, New Delhi with the Telemedicine
Project of the State. Fourteen remote locations
have been taken up in Phase1.
Click here for latest
status
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HMIS (Hospital
Management Information System) |
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Year of implementation:Being
implemented since 2005
User Department/ Organisation:IGMC
Hospital Management system is
automation of the routine activities of a
hospital.
To Keep Track of Patient Record
right From Registration to his Discharge
(Including OPDs, Labs, OTs, Wards, Bill Payment,
Blood Bank etc)
It is being implemented in IGMC
on pilot basis and will be executed during the
year. Software Customization for some of the
approved modules of SRS has been done.
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HIMSWAN- Phase 1 |
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Year of implementation:2004
User Department/ Organisation:HP
Secretariat
A State Wide Area Network (SWAN)
to connect HP Secretariat, with all the
districts, blocks, tehsils and sub-tehsils is
being established with financial assistance from
Ministry of Communications and Information
Technology, Govt. of India. This project
amounting to nearly Rs. 100 crores is proposed
to be operationalised by March 2007. SWAN will
be used for delivering the services vertically
down to tehsil level (and later to Panchyatas
through CSCs). Besides this it would also
provide horizontal connectivity to all Govt.
Department/ Organizations. Consultant for the
implementation of HIMSWAN has been appointed and
RFP for the selection of
Network Operator is being prepared.
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HIMSWAN Phase-II |
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Year of implementation:Being
implemented since 2005
User Department/ Organisation:All
Government Departments shall be connected by
high speed WAN throughout the State down to
Tehsil/ Sub- Tehsil/ Block level
This Project (worth Rs.95.45
crores) pertains to connecting State Capital
to all Block/ Tehsil/ Sub Tehsil Level in all
Districts of Himachal Pradesh. DIT GoI is
funding major portion of project cost
(sanctioned Rs 50 crores and released first
installment of Rs 10 Crores). In addition to
this, ACA amounting to Rs.8.39 crores has also
been received for site preparation. The project
will eliminate the issue of connectivity
problems that were faced in the projects like
Lokmitra.
click here for details |
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AGRISNET for Himachal Pradesh |
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Year of implementation:
User Department/ Organisation:
Agriculture, Animal Husbandry,
Horticulture, Fisheries
Access to information and
improved communication is a crucial requirement for sustainable agriculture
development. Modern communication technology when applied to conditions in rural
areas can help improve communication, increase participation, disseminate
information and share knowledge and skills. The challenge is not only to improve
the accessibility of communication technology to rural population but also to
improve its relevance to local development particularly in
the field of
agriculture. The Government of Himachal Pradesh intends to
set up AGRISNET in the State to provide improved services to the farming
community through use of ICT. This will not only help farmers to augment
their income but also improve the overall capacity of the State. It will
aggressively support the knowledge sharing among the farmers as well as
among the policy makers and researchers through the database generated
as Decision Support System.
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HP Government
Website |
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Year of implementation:
2000
User Department/ Organisation:
Official website of the HP
Government being maintained by NIC
The state
government’s official website at
http://himachal.gov.in
is a Web Portal providing citizen centric
services/ information to the citizen and it has
got interfaces for getting inputs from the grass
root level. At present, total 96 departmental
websites (including boards/ corporations/
educational institutes) have been hosted (or
provided links) in http://himachal.gov.in
portal. This department has written a letter to
all the departments and boards/ corporations to
update their websites so that the information
relates to them will be access to the needy
users.
Presently, the following
eServices are available to the citizens through
the existing Himachal Government website and all
districts websites:-
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e-Registration of Electors
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Online Hotels reservation of
all HPTDC Hotels.
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HRTC – online ticket booking.
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Examination results of 5
lakhs students through H. P. Board of School
Education.
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Facility for filing tax
returns online.
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Pensioners Helpline
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Telephone Directory & e-Mail
Directory of Government official of the
State.
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High Court Cause List.
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Downloadable forms of
different Departments with procedures, fees,
time etc. of major departments.
and informatory services like:
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Electoral Rolls of 43 lakhs
citizens of HP
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Blood donor database.
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Computerisation of barriers
of Excise and Taxation Department.
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Database of tax defaulters as
a move towards right to information.
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Press Releases/ Events/
Important Notifications/ Weather details/
tenders/ Vacancies.
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Vidhan Sabha business and
brief proceedings.
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Hotels Directory with tariff
structure for 2500 Hotels of the State with
a comprehensive Search facility for locating
hotels as per tourist’s choice and price
preference.
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Market rate of official
commodities through the food & supplies
Department.
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HPSEB’s electricity bills of
Shimla.
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HRTC Time Table.
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REFNIC – HP Secretariat
References Status.
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Touch Screen based
information dispersal.
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G2G (Government
to Government) Projects |
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Computerisation of
Line Departments |
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Year of implementation:
2003 to 2006
User Department/ Organisation:
All the Government Departments
Department of
Information Technology is engaged in
computerisation of various Govt. Department.
Department of IT is advising various departments
in implementing computerization in their offices
using an integrated approach. The area of advice
covers hardware, software, manpower, training in
private sector etc. Besides working as
consulting agency, IT Department is also
providing them hardware for their computerisation. Department of IT is working as
nodal agency for providing technical consultancy
to various Govt. Departments/ Boards/
Corporations. Few achievements of IT department
are as under:
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More than 450
PCs/Servers have been provided by the
department for computerisation of H. P.
Sectt. till 2006.
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About 1100
PCs/Servers and software have been procured
for Line Departments like Election, Police,
Welfare, urban development, DC Offices, Home
Guards, Chief Architect Office, Food, Civil
Supplies & Consumer Affair, Labour &
Employment, Prosecution, Administrative
Tribunal, Department of Prosecution,
Municipal Corporation Shimla in the year
2006.
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Department of IT
has made several rate contracts for
hardware/ software and various electronic
equipments (with 3 and 6 yrs warranties) of
renowned companies through open tenders. The
department has been successful in getting
lowest rates among the rate contracts of
various State Govts. and DGS&D.
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HPSEDC (Himachal
Pradesh State Electronics Development
Corporation) is also providing the hardware
for Various Govt. Deptts/Boards/Corporations
and also to the General Public in accordance
with the rate-contracts of the Department of
Information Technology.
Hardware provided to
the Line Departments
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IT Training for
Government Employees |
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Year of implementation:
1995
User Department/ Organisation:
Training on REFNIC
and use of PC (word processing etc.) to about
2000 officers and officials including
Secretaries and ministerial staff has been
provided. Department of Information is planning
to impart training to Govt. employees across the
State. In first instance Training Centres have
already been setup in three Districts namely
Shimla, Kangra and Mandi . Besides this, State
Government is going to float tender for
providing soft skills to college going students
and for this a lab will be setup in the colleges
where a shortlisted company will provide
training to students so that they can get jobs
in call centre and in BPOs.
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CCMS (Computer
Complaint Monitoring System) |
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Year of implementation:2005
User Department/ Organisation:All
the Government Organisations
Web Interface:
http://admis.hp.nic.in/ccms/
Department of
Information Technology has developed new web
enabled software CCMS for the following
purposes:
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Registration of
Complaints.
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Tracking the
current status of complaints.
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Monitoring the
vendor support system
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Imposing
Penalties according to the agreements/ AMCs
with the vendors in case the vendor does not
rectify the problem in time bound manner.
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The software is
widely being used even by users in remote
areas to register their complaints and also
by vendors for properly managing the
complaints.
The department will
monitor and ensure functioning of the system,
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Computerisation of
Land Records & Registration of Deeds
(HIMBHOOMI & HIMRIS) |
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Year of implementation:
Ground level implementation since 2003 onwards
HimBhoomi (Land Records
Computerisation),
2005 onwards (HIMRIS-Registration
of Land Deeds)
User Department/ Organisation:
Revenue Department
In HP State, the system is being
implemented in all the District HQs in which
data of land records will be entered into
computers for future access. The department will
ensure completion of data entry and monitor
functioning of the system. Out of total 110
tehsils in Himachal Pradesh 81 have been made
online and Data entry is about to complete in
rest of the Tehsils.
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REFNIC (Reference
Monitoring System) |
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Year of implementation:
2004
User Department/ Organisation:
HP Secretariat, HPSEB HQ, DC offices at Bilaspur,
Mandi, Kangra and Sirmour
Web Interface:
http://himachal.gov.in/refnic
For
keeping track of the references, Reference Monitoring System has been
implemented in HP Secretariat. Separate modules for Chief Minister and
Chief Secretary office have been developed. For successful implementation
of this system, training to about 600 officers and officials has been
provided including Secretaries and ministerial staff. Hon’ble CM has
inaugurated the system on 1st December, 2004. The system is of its unique
kind in the country.
A work
flow analysis done by the Administrative Reforms Department has shown that
a major portion of an employee’s time is spent only in repetitive record
keeping and typing. Reference Monitoring Software is the right step to
alleviate this problem to a large extent. The employees can fruitfully
utilise the time saved by this software in better examination of the
papers under consideration.
REFNIC
incorporates a web interface for flashing pendency of important papers
automatically on the screen of the Secretary’s PC. In order to make REFNIC
software foolproof and comprehensive, the feedback provided by the users
is being incorporated into the software by the development team.More than 450 PC have been provided by the
department for computerisation of H.P.Sectt. till 2005. More are underway.
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Administrative
Tribunal Computerisation |
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Year of implementation:
2005-06
User Department/ Organisation:
HP Administrative Tribunal
The software for the office is
being tested, site-preparation is under progress
and purchase orders for hardware have been
placed. The software will help in better
monitoring of thousands of pending court cases &
also in developing web-based interface for Cause
List etc.
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Computerisation of
Panchyats |
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Year of implementation:
Under implementation now
User Department/ Organisation:
All Zila Parishads, DPO offices, Blocks and 1185
Panchayats.
Death and Birth registration,
Panchayats Accounts, Audit, Marriage
Registration and monitoring of works.
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Certificate Issuance
System (e-Praman) |
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Year of implementation:
2005 onwards
User Department/ Organisation:
Various kinds of certificates issued in S.D.M./
Tehsildar offices
The E-Praman (Certificates Issuance System)
software developed by NIC Himachal Pradesh is a
system wherein within minutes the applicant
visiting Tehsildar/ Sub-Divisional Magistrate
can obtain the desired certificate in a neat,
structured and standardized form on the
submission of the application.
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Government to Citizen Touch
Screen based Interface
(e-Vikas) |
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Year of implementation:
2005
User Department/ Organisation:
District Una
Users can get access to
information and latest status regarding various
works being undertaken Rural Development and PR
Department just by touching the screen of
computer. Winner of Golden Icon in the
8th eGovernance Conference at Bhubneshwar Year
2005 in New Entrant Category for Innovative
Operations & Best Practices
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e-Governance Centres
(Pehal) |
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Year of implementation:2003
onwards
User Department/ Organisation:Sub-divisional
offices in the State
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Online Treasury
Information System (OLTIS) |
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Year of implementation:2005
onwards
User Department/ Organisation:Treasury
and Accounts Department
System is based on the work flow
methodology followed in the treasuries for
passing of bills. All treasuries and
sub-treasuries are being computerised and
provision for online data-flow has been made.
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Pension Disbursement
System (HP-ePension) |
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Year of implementation:
2005 onwards
User Department/ Organisation:
Pilot implementation in District Shimla and
Solan completed. To be replicated in all
District Treasuries.
Web interface for dissemination
information to the pensioners and for automatic
change in quantum of pension as per Govt.
instructions. Winner of Golden Icon in
the 9th eGovernance Conference at
Kochi in the Year 2005.
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Barrier Information
System (BIS) |
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Year of implementation:
2005 onwards
User Department/ Organisation:
Transport Department
Increase in revenue generation
through issuance of computerised slips.
Implemented on 8 main barriers.
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Employment Exchanges
Management Information System (EEMIS) |
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Year of implementation:
2005 onwards
User Department/ Organisation:
Employment Exchanges
Computerised solution to
day-to-day activities of the various Employment
Exchanges in the State. Operational at Regional
Employment Exchange, Shimla and implemented in
the Central Employment Exchange, Cell in the
Directorate of Labor and Employment for all
those candidates who have opted for the Private
jobs. Being replicated all over the State now.
Job portal is also being created.
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Welfare Pension
Management Information System (e-Kalyan) |
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Year of implementation:2005
(original software available since 1995;
web-interface of pensioners’ data made available
now)
User Department/ Organisation:Social
& Women’s Welfare, DWOs
The system is also known as
Welfare Pension Management Information System (WELPMIS)
for the disbursement of pension to more than 2
lakh pensioners of various categories like old
age, handicapped, widow, lepers etc. List of
pensioners is also now available as a database
on the Internet.
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Vigilance Complaints
Monitoring System (VCC) |
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Year of implementation:
2005
User Department/ Organisation:
Vigilance Department
Through this system,
it is possible to issue the
Vigilance Clearance Certificates in a short time
without making a reference to ADGP (Vigilance).
This database & software being used to issue
VCCs in respect of about 20 departments.
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HP Vidhan Sabha
Computerisation |
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Year of implementation:
Since 2003 various modules have been developed
User Department/ Organisation:
HP Vidhan Sabha
Modules added are: E-Granthalya:
Data of Around 15000 books, debates etc, Gate
Pass Issuance System, Accounts Management
Information System, Payroll Processing, Pension
MIS, Loan Recovery Monitoring Software and
Assembly Business.
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Interactive Voice
Response System (IVRS) and Results Through SMS |
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Year of implementation:
2003
User Department/ Organisation:
HP Board of School Education
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IPH Computerisation |
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Year of implementation:
2005 onwards
User Department/ Organisation:
IPH Department
System consists of 13 modules
like PMIS, Payroll, Scheme monitoring, Finance
and Works, Inventory Management, Water testing
labs, mechanical sub-divisional computerization,
billing system, tender, grievance redressal etc.
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Photo-Electoral
Rolls |
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Year of implementation:
2004
User Department/ Organisation:
Election Department
Electoral Rolls/ Voters lists
with photos.
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e-Registration |
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Year of implementation:
2005
User Department/ Organisation:
Election Department
Online registration of voter’s
names in lists through internet.
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Multi-media Labs |
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Year of implementation:
2005
User Department/ Organisation:
Secondary Education
30 Multi-media Labs have been
developed where training to teachers, students
etc. can be provided. Another 20 are under the
process of establishing. Hundreds of schools have
been provided PCs and computer education.
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Online Hotel
Reservation system |
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Year of implementation:
2005
User Department/ Organisation:Tourism
Department and all hotels in Himachal Pradesh.
Web
Interface:
www.himachalhotels.in-Online
booking after negotiations with the hotels.
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Web Interface for
Market Prices of Commodities |
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Year of implementation:
2004
User Department/ Organisation:
F&S Deptt.
Online availability of prices in
whole-sale market.
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Tax Barrier |
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Year of implementation:
2001 to 2005
User Department/ Organisation:
Excise & Taxation Department. Numbers of
barriers covered has been increased to 13.
Creation of database by entering
data of ST-26A(Declaration of Goods). This
database helped in reconcilation of assessment
filed by the dealers. As a result, Government
revenue has increased. Now, VAT related MIS is
being created.
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Computerisation of
MC, Shimla & Urban Local Bodies |
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Year of implementation:
Under implementation since 2005
User Department/ Organisation:
MC, Shimla, Urban Local Bodies
Computerisation of internal
working and public services being rendered by
these bodies
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